A transparent six-phase engagement

We do not charge for this stage. Our commitment is to tell you honestly whether we can help and, if we cannot, to point you to the free resources that would be most appropriate.

• · What happens: structured intake via our contact form, followed by a 30-minute call.
• · Cost: free.
• · Your obligation: answer the intake questions honestly.
• · Our commitment: a candid eligibility response, even where that response is “we cannot help.”
• · Timeline: within 2 business days of submission.

Deliverable is a written Case Assessment Report covering the probability of recovery, the proposed strategy, and an estimated cost range. You retain the right to end engagement here.

• · Deliverable: written Case Assessment Report.
• · Cost: see the Fees page.
• · Timeline: approximately 2 weeks from engagement of Phase 2.
• · Output includes a probability estimate, a strategy proposal, and an itemised cost range.

After reviewing the Case Assessment Report, you may sign an engagement agreement. A mandatory cooling-off period begins on signing during which you may cancel without cost.

• · Mandatory cooling-off period after signing.
• · You may seek a second opinion before proceeding.
• · Scope, fees, milestones, and communication protocol are all in writing.

We execute only the strategy you have agreed in writing. Weekly written updates and monthly video calls are standard. Any material deviation requires your written approval.

• · Weekly written status updates; monthly video call.
• · Your obligation: provide requested materials; attend proceedings when necessary.
• · Any new work outside the agreed scope is billed only after your written approval.

Recovered funds are never routed through our operating account. They are held in a regulated Client Trust Account. You receive a written settlement statement detailing gross amount, third-party costs, fees, and net amount before any deduction is made.

• · Segregated trust account, verifiable with the regulator.
• · Written settlement statement precedes any deduction.
• · You consent in writing before any transfer out of the trust account.

We produce a closing report in every case, successful or not. This documents the work performed, the evidence preserved, and any onward steps you may take. Evidence is returned to you or preserved per your instruction.

• · Closing report covers everything done, the outcome, and any onward options.
• · Evidence returned or preserved per your written instruction.
• · We monitor for new developments (e.g. related prosecutions) for a defined follow-on period.